Hail damage repair

Hail damage roof repair in Acadiana.

Inspection, photo documentation, insurance support, and repair or full replacement after a hail event. Class 4 impact-resistant upgrades available.

Hail damage is the trickiest storm damage to spot. It rarely takes shingles off the roof. It punches small impact bruises across the surface, knocks granules loose, and quietly shaves years off the shingle lifespan. Most homeowners do not see it from the ground. Adjusters do not always see it from a quick walk. We inspect carefully because we know what it looks like.

What hail does to a roof.

  • Round impact bruises. Soft spots where the hail stone struck. Bruises show up as dark circular marks roughly the size of the hail.
  • Granule loss. Granules get knocked off in circular or scattered patterns. Granules show up in gutters and at the bottom of downspouts.
  • Cracked or fractured shingles. Larger hail can split shingle tabs.
  • Exposed shingle mat. Under heavy granule loss, the black asphalt mat shows through. UV exposure then accelerates failure.
  • Damaged flashing, vents, and gutters. Soft metal components dent under hail. Often the first visible sign that the roof was hit too.
  • AC unit damage. Hail bends AC condenser fins around the house. A telltale sign you had a real hail event even if the roof looks OK.

Our hail damage process.

  1. 1. Free roof inspection. We climb the roof and check every slope. Photos of every hail signature we find, time-stamped.
  2. 2. Written damage report. You get the photos and a written report. If the damage meets your policy threshold, we recommend filing.
  3. 3. You file the claim. Call your insurer to open the claim. We send our documentation to support it.
  4. 4. Adjuster meeting on the roof. We meet your adjuster on site. Anything they might miss in a 20-minute walk, we show them.
  5. 5. Insurance scope review. We read the approved scope with you and flag missing items.
  6. 6. Repair or replacement. Repair for isolated damage. Replacement for widespread damage or when shingles cannot be matched.
  7. 7. Supplements for hidden damage. If we tear off and find code-required upgrades or decking damage, we submit a supplement to your insurer.
  8. 8. Depreciation recovery. Most Louisiana policies pay actual cash value first, then release depreciation after the work is done. We submit the paperwork.

Why call us for hail damage.

  • We know hail signatures. Local crews who have walked thousands of Acadiana roofs after hail events. We do not miss what is there and we do not invent what is not.
  • We document for the adjuster. Photos, damage maps, and reports in the format insurers expect.
  • No deductible games. Waiving your deductible is illegal in Louisiana. We do not do it.
  • Honest recommendation on filing. If your roof has wear and tear rather than hail damage, we tell you. A denied claim hurts more than no claim.
  • Class 4 upgrades available. If you are replacing anyway, we can quote impact-resistant shingles that resist future hail and may discount your insurance.

When hail damage qualifies for an insurance claim.

Insurance generally pays for hail damage when the damage is functional, not just cosmetic. Functional damage means the shingle's ability to shed water is compromised: granule loss exposing the mat, bruises that have softened the asphalt, fractured shingles. Cosmetic damage that does not affect performance often is not covered.

The line between functional and cosmetic is what adjusters argue over. Documentation matters. We photograph every signature and explain why it counts.

After the storm: what to do today.

  • Photograph from the ground. Wide shots of the home. Close shots of AC fins, gutters with granules, screens with bruises.
  • Check downspout splashes. Granule accumulation at the base of downspouts is a strong hail indicator.
  • Look at outdoor metal. Patio furniture, mailboxes, grill lids. Hail dents on those are a sign the roof was hit too.
  • Call us for a free roof inspection. Do not wait. Hail damage gets harder to document weeks and months after the storm.

Where we handle hail damage.

Same coverage as our other storm work. Hail-event calls get priority during active weather.

Hail damage FAQ

Common questions after a hail event.

Can hail damage my roof even if I cannot see anything from the ground?
Yes, frequently. Hail leaves round bruises and granule loss patterns on shingles that are invisible from the driveway. The damage usually shows up on the slopes that faced the storm. We inspect from the roof and document with photos.
What does hail damage look like on a shingle roof?
Round bruises, dark spots where granules have been knocked off, impact pocks roughly the size of the hail stone, and granule accumulation in gutters. On older shingles the damage shows as exposed mat under impact points.
How long after a hailstorm do I have to file a claim?
Most Louisiana policies allow one year from the storm date. Some allow two. The sooner you file, the cleaner the documentation. Hail damage that sits for years often gets disputed by insurers as wear and tear rather than storm damage.
Will my insurance pay for a new roof after hail?
Often yes, when the damage is widespread or repairs cannot match the existing shingles. The insurer pays the agreed scope and you pay your deductible. We document the full damage scope so nothing legitimate gets missed.
What is a Class 4 impact-resistant shingle and should I upgrade?
Class 4 is the highest UL 2218 impact rating. These shingles resist future hail damage and may qualify your home for a Louisiana insurance discount. If your area sees regular hail, the upgrade often pays back over time.
Do you handle the insurance claim or do I?
You file the claim with your insurer. We document the damage, meet your adjuster on the roof, and translate the insurance scope. We are roofers, not public adjusters, but we handle the contractor side end to end.
How long does a hail damage repair take?
Inspection and documentation usually takes a couple of hours. The full project timeline depends on the insurance approval and the scope of repair or replacement. Once approved, most replacements are scheduled within one to four weeks.
Can I just patch the hail-damaged area instead of replacing the slope?
Sometimes, but it depends on the extent of damage and your insurance scope. Hail damage that is truly isolated to a small area can be patched. Widespread hail damage usually requires a slope or full replacement. We tell you which one applies.

Had hail in your area? Let us look.

Free roof inspection. We document what is there. No pressure to file a claim if real damage is not there.

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