Privacy Policy

This policy explains what we collect when you use https://2croofing.com, why we collect it, and what we do with it. Plain English. If anything is unclear, call us at (337) 901-7663.

Who we are

2C Roofing & Construction LLC ("we," "us," "our") operates this website to provide information about our roofing services across Louisiana and to let prospective customers contact us.

What we collect

We collect information you give us directly through the contact form: name, phone number, email address, city, the service you are interested in, and any message you include. We also collect basic server-level information about your visit: IP address, browser type, pages viewed, referrer, and timestamp. This is standard web server logging.

If you are filing an insurance claim with us, we may collect additional information directly from you to handle the claim, such as your insurance carrier name, claim number, and property address.

How we use it

• To respond to your estimate request or message
• To schedule and complete roofing work you have contracted us for
• To communicate about an active project or insurance claim
• To improve the website and identify abuse

We do not sell your information. We do not rent your information. We do not share your contact details with third parties for marketing.

Who we share with

We share information only when needed to deliver our service or comply with law:

• Lenders: if you ask us about financing, we may pass your basic information to a financing partner so they can pre-qualify you. We only do this with your knowledge.
• Insurance carriers: if you ask us to help with an insurance claim, we share documentation with your carrier and adjuster as needed to process the claim.
• Service providers: our website host (Hostinger) and email service handle data on our behalf. They are bound by their own privacy commitments.
• Legal requirements: we will respond to lawful subpoenas, court orders, and government requests when required.

Cookies and tracking

We use a small number of essential cookies to keep your session secure, including a session cookie for our contact form's CSRF protection. We use Google Analytics 4 for aggregate website analytics, which uses cookies to count visits and pageviews. We do not use Facebook Pixel, TikTok Pixel, Hotjar, or other third-party behavioral tracking. We do not run remarketing or audience-building scripts on this site.

How long we keep it

Form submissions are stored in our internal records for as long as needed to handle the project and meet our business and tax obligations, typically up to seven years. Server logs are kept short-term for security and troubleshooting.

Your choices

You can ask us to delete your contact form submission from our records by emailing donnette@2croofing.com. If you have an active project or claim, we may need to keep records related to that work for legal and warranty reasons.

Children

This site is not directed at children under 13. We do not knowingly collect information from children.

Changes

We may update this policy. The "last updated" date at the top reflects the most recent revision. Material changes will be reflected here at this URL.

Contact us

Questions about this policy? Email donnette@2croofing.com or call (337) 901-7663.